WoodlandHerbal.com
Last Updated: December 29, 2025

Woodland Herbal, LLC (“Woodland Herbal,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit WoodlandHerbal.com (the “Site”), make a purchase, contact us, enroll in classes, register for events, or otherwise interact with us (collectively, the “Services”).

This Privacy Policy should be read together with our Disclosure and Herb Warnings pages, and our HIPAA Statement (each linked in the footer of our website).

1. WHO WE ARE / PLATFORM NOTICE (SHOPIFY)
Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to you. When you visit and make purchases through our store, Shopify processes certain personal information to provide the Services and help us operate our business. Depending on the Shopify features enabled for our store, Shopify may also use information about interactions with our store, other Shopify merchants, and Shopify itself to provide “Enhanced Services” (sometimes described as “Shopify Network Intelligence”) that can help merchants with things like store improvements, security, and performance.

Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers
Shopify Privacy Portal: https://privacy.shopify.com/

2. INFORMATION WE COLLECT
A. Information you provide to us
• Order and checkout information: name, billing/shipping address, email, phone number, items purchased, and transaction details.
• Account information: if you create an account, login credentials and account preferences.
• Customer support information: information you provide when you contact us (messages, photos, details about an order).
• Classes/events/local pickup: registration details and communications needed to deliver educational services or coordinate pickup.
• Health-related information (only if you choose to share it): if you include health details when contacting us, we may receive that information and use it only to respond to your request. For more detail on privacy practices that may apply to health-related information, see our HIPAA Statement.

B. Information collected automatically
• Device and usage information: IP address, browser type, device identifiers, time zone, pages viewed, clicks, referring/exit pages, and how you interact with the Site.
• Cookies and similar technologies: used for site functionality, preferences, analytics, and (where permitted) advertising measurement/personalization.

C. Information from third parties
• Payment processors and Shopify: payment status, fraud-prevention signals, and checkout data. (We do not receive full payment card numbers when handled by processors.)
• Shipping/fulfillment providers: shipping status, address validation, delivery confirmations.
• Analytics/marketing partners (as enabled): email engagement, campaign performance, site analytics, and advertising measurement.

3. HOW WE USE YOUR INFORMATION
We use personal information to:
• Provide the Services: process orders, deliver products, provide local pickup, send confirmations and receipts, and provide customer support.
• Communicate with you: respond to inquiries, send service messages (order updates, policy updates, important notices).
• Improve and protect the Services: troubleshoot, maintain security, prevent fraud, and improve performance.
• Marketing (as permitted): send newsletters/promotions and measure effectiveness. You can unsubscribe from marketing emails at any time.
• Comply with law: tax, accounting, regulatory obligations, and lawful requests.

4. HOW WE SHARE INFORMATION
We may share personal information with:
• Shopify, to host and operate our store and (where enabled) provide Shopify Enhanced Services.
• Service providers who help run our business (payment processing, shipping, fulfillment, email delivery, analytics, customer support tools).
• Legal/Compliance: to comply with applicable laws, enforce our policies, or protect rights, safety, and security.
• Business transfers: if we’re involved in a merger, acquisition, reorganization, or sale of assets.

International transfers: Because we use Shopify and other providers, your information may be processed in countries other than where you live. Where required, we rely on appropriate safeguards.

5. COOKIES, ANALYTICS, AND “TARGETED ADVERTISING” / SHOPIFY ENHANCED SERVICES
We may use cookies and similar technologies for analytics and, where permitted, advertising measurement/personalization. Depending on the tools and settings enabled, certain uses of information may be considered “sharing” or “targeted advertising” under some U.S. state privacy laws.

Your choices
• Cookie preferences: Use our cookie banner (where available) and/or your browser settings to manage cookies.
• Global Privacy Control (GPC): If your browser sends a GPC signal, we and Shopify may treat it as a request to opt out of certain “sale/sharing” or targeted advertising uses where required.
• Data sharing opt-out (where applicable): You may opt out through our Data Sharing Opt-Out page:
https://woodlandherbal.com/pages/data-sharing-opt-out

If you do not see this page, you can also contact us using Section 10.
• Shopify privacy portal: You can learn more about Shopify’s processing and exercise certain choices (including withdrawing consent or objecting to Shopify’s processing for Enhanced Services, where applicable) at: https://privacy.shopify.com/

EEA / UK / Switzerland: Where required, we (and Shopify) provide consent controls for non-essential cookies and advertising/measurement. You may withdraw consent or object to Shopify’s processing for Enhanced Services via https://privacy.shopify.com/

6. YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights such as:
• Right to know/access: request the personal information we have about you.
• Right to correct: request correction of inaccurate personal information.
• Right to delete: request deletion of certain personal information (subject to legal exceptions).
• Right to portability: request a copy of your information in a portable format (where applicable).
• Right to opt out: opt out of certain processing, including “sharing” or targeted advertising (where applicable).
• Non-discrimination: you won’t be discriminated against for exercising privacy rights.

How to exercise rights
Contact us using Section 10. We may need to verify your identity and request information necessary to process your request. Where required, you may use an authorized agent; we may request proof of authorization. If we deny a request, you may reply and request an appeal (where applicable).

7. CONSUMER HEALTH DATA
If you choose to share health-related information with us (for example, when asking product questions), we use it only to respond and support your request and do not use your health information for marketing. For additional detail, please review our HIPAA Statement (linked in the footer of our website).

8. DATA RETENTION
We retain personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, enforce policies, and maintain business records. Retention periods vary depending on the type of information and purpose.

9. SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

10. CONTACT US (PRIVACY REQUESTS)
Privacy Officer – Brandon Elijah Scott, Woodland Herbal
Email: Hello@WoodlandHerbal.com
Phone: 1+ (740) 291-7492
Mail: 21337 County Road 3, Warsaw, OH 43844

11. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, or legal requirements. We will update the “Last Updated” date at the top of this page.